MTN UGANDA
MTN started in 1994 and for fifteen years in business its growing worldwide in communication services. As they say MTN, EVERY WHERE U GO because its an international telecommunications group.
MTN Uganda as we speak also provides internet: MTN internet and ISP services and provides other products like, data circuits, mobile, mobile data, fixed lines, MTN mobile money and so much more. For more information contact
MTN Towers
22 Hannington Road
P.o box 24624 Kampala-Uganda
Tel; +256 312 212333
Email; This email address is being protected from spambots. You need JavaScript enabled to view it.
Website; http://www.mtn.co.ug

UGANDA TELECOM
As a self motivated communication provider, Uganda telcom realizes the need to keep abreast of information age through the internet. They offer a wide range of internet connections to suit your needs. Their internet offerings range from basic solutions like freenet through to the more advanced options like broadband internet. As they say UGANDA TELCOM, Its all about you
Contacts
Network                         Toll free line                           
UTL Mobile                 
Mobile line-222, landline-977
Internet-300
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
URL. www.utl.co.ug

WARID TELECOM
In November 2006 WARID Telecom Uganda Limited was awarded its public infrastructure provider and public service provider licenses. In only 15 months we have completed the installation of hundreds of base stations, commercially launched and introduced a number of services to the Ugandan market on our prepaid network to name but a few of our achievements in this short space of time.
Our licenses incorporate mobile, fixed, internet, email and international communication services all of which are products and services WARID will be rolling out during 2008.
Our services include: prepaid and postpaid services, friends and family, swing2MABEAT, Gamezone, Talking SMS, Chatzone, MusicZone, Over2U, GPRS.
Contacts:
Warid Telecom Building
Plot 16A, Clement Hill Road
Tel: 100 Toll free
0700100100
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: www.waridtel.co.ug

ZAIN UGANDA
Zain was launched in Uganda in 1995 and is part of Zain Group. We are Uganda's most innovative mobile phone operator, and we were first with many services including:-
Pre-paid plans, Post-paid plans, International roaming, Dedicated customer care,       One rate to all networks, Fax and Data, Call forwarding, Per second billing,       Freedom. ForeveR, Mobile Top up. CONTACTS:
1100 from your Zain phone
075 1100 from any phone within Uganda, or
+ 256 75 1100 if you are abroad.
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: http://www.ug.zain.com

ORANGE UGANDA
Orange has launched mobile telecommunications services in Uganda today entering a fast-paced and highly competitive business environment. The launch of Orange's brand new GSM network will provide Ugandans across the country with the quality of service and innovative offers that have become the hallmark of Orange's reputation worldwide. With this launch, Uganda becomes the 15th African country in Orange's international footprint and joins a worldwide community of 123 million Orange customers.
Our services: sms, CallMe, VoiceMail, Missed Call alert, EasyShare, Keep U'r contacts, Call management services, orange free services
Plot 28 - 30 Clement Hill Road
P.O. Box 24144 Kampala
Uganda
Tel: 100 toll free
other network on 079 0000 100 or +256 79 0000 100

MTN UGANDA
MTN started in 1994 and for fifteen years in business its growing worldwide in communication services. As they say MTN, EVERY WHERE U GO because its an international telecommunications group.
MTN Uganda as we speak also provides internet: MTN internet and ISP services and provides other products like, data circuits, mobile, mobile data, fixed lines, MTN mobile money and so much more. For more information contact
MTN Towers
22 Hannington Road
P.o box 24624 Kampala-Uganda
Tel; +256 312 212333
Email; This email address is being protected from spambots. You need JavaScript enabled to view it.
Website; http://www.mtn.co.ug

AFRICA ONLINE
It started in1996 and for now thirteen years is amongst the pioneers who do provide internet in Uganda. For business and corporate solutions; they provide wireless infinity and VSAT. For individual and home solutions they provide infiNet services, VSAT, Broadband, Dialups, VPN, Leased lines and VoIP (voice over IP). For quick links about their internet services, contact
Africa Online Uganda Ltd
5th floor, Commercial Plaza, 7, Kampala Road
P.o Box,29331 Kampala, Uganda
Tel; +256 414 258 143
+256 312 211 200
+256 772 221 700/800/600
Fax;    +256 414 258 144
Email;     This email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.
website. www.africaonline.co.ug

 

Read More IWAY AFRICA
Afsat has partnered with the leading suppliers of satellite services and equipment to ensure we deliver world class solutions for our customers using only the best technology available.
iWay is the flagship brand of the communications solutions provided by Afsat Communications Africa Limited. Afsat has over 20 years experience in the telecommunications sector with over 10 years in building telecommunications networks in Africa. Our services include:-
- iWay Broadband
- iWay Dedicated
- iWay Corporate Networks
Contacts;
Main Tel:
+254 20 608 617
Marketing:
+254 20 675 0220
Customer Support:
+254 733 400 024
+254 722 474 829
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: www.iwayafrica.com

DATANET UGANDA

It started in 1999 and was taken over by Datanet.comLL  in  2003. Spacenet operates as a ‘brand’ or ‘product’ of Datanet.comll of which has a vast field in internet services and e-mail related services. Their vision is to provide all their customers with internet at affordable prices at all times in customer friendly mood.   Contacts;
Spacenet                 
Fax     ; (+256)041-255521
Phone; (+256)0414-255520                                                 
(+256)031-263520
Crested towers                                                          
22 Hannington Road                                                               
P.O BOX 680 Kampala
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.                                                    
URL; www.data.co.ug

INFOCOM UGANDA
Infocom means Uganda’s leading internet service provider. As Internet grows, Companies also change a way of doing business hence their internet access becoming more critical. For a Superior quality and High speed internet access at affordable cost, Infocom is there for you.
They also provide services like; Dial up, faxaway, local area network, metro net services and so on.
Contacts   
Infocom ltd
Plot 2, Clement Hill road Celtel house
P.o Box 8373 Kampala, Uganda
Tel; +256-414-562800
Fax; +256-414-342-192
Email; This email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.

 

UGANDA TELECOM.
As a self motivated communication provider, Uganda telcom realizes the need to keep abreast of information age through the internet. They offer a wide range of internet connections to suit your needs. Their internet offerings range from basic solutions like freenet through to the more advanced options like broadband internet. As they say UGANDA TELCOM, Its all about you
Contacts
Network                         Toll free line                            
UTL Mobile                  
Mobile line-222, landline-977
Internet-300
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
URL. www.utl.co.ug

The Ministry of Information and Communications Technology is a newly established Ministry. It was established in June 2006 with a mandate of providing:-

  • Strategic and technical leadership.
  • Overall coordination, support and advocacy on all matters of policy
  • Laws
  • Regulations.
  • And strategy for the ICT sector.

It also ensures sustainable, efficient and effective development, harnessing and utilization of ICT in all spheres of life to enable the country achieve its national development goals.

The Ministry is headed by a Minister who is assisted by one Minister of State.
There are two Directorates namely, the Directorate of Communications & Broadcasting Infrastructure and the Directorate of Information Technology & Information Management Services.
The Directorate of Communications and Broadcasting Infrastructure comprises the Departments of Telecommunications and Posts, and the one of Broadcasting Infrastructure.
The Directorate of Information Technology & Information Management Services comprises the Department of Information Technology and the one of Information Management Services. In addition to the above there is a Department of Finance and Administration and a Division of Planning which provide support services to the entire Ministry.

The Information and Communications Technology sector which the Ministry leads is divided into three levels namely, Policy, Regulatory and Operational.
The Regulatory level is composed of Uganda Communications Commission (UCC) and the proposed National Information Technology Authority (NITA-U), while the operational level is composed of telecommunications, postal, Information Technology (IT) and broadcasting operators.

Uganda Communications Commission (UCC) was established by the Uganda Communications Act, 1997(cap106) laws of Uganda as the regulator of the communications industry in Uganda.
Vision
A Uganda in which development is facilitated through universal access to communications services largely delivered through the private sector.
Mission
Effectively regulate the communications sectors in order to facilitate growth of communications for sustainable development.

 

Functions of UCC
Key Objectives of UCC
Powers of the Commission
Application for license
Types of licenses
Process for obtaining a license
Required Technical Standards for the operator
Customer complaints desk

 

Functions of UCC
The Uganda Communications Act spells out in detail the functions of the commission.
Some the functions are summarized as follows:

 

  • Implement the objectives of the act
  • Monitor, inspect, license and regulate communication services.
  • Allocate and license the use of radio frequency spectrum.
  • Make recommendations to the minister responsible for communication in relation to the issuance of major licenses under the Act.
  • Establish a tariff system to protect consumers from excessive tariff increase.
  • Set national communications standards and ensure compliance with national and international standards and obligation.
  • Receive and investigate complaints relating to communications services and to take necessary action (this covers complaints from both operators and consumers/public).
  • Improve communication services and ensure equitable distribution of these services throughout the country.
  • Promote competition within the communication sector.
  • Establish and administer a fund for rural communications development.
  • Advise government on all matters relating to the communication sector.
  • Regulate interconnection and access systems between operators and users of telecommunication services.

Key Objectives of UCC

  • To perform its core functions, the commission has set the following corporate objectives:
  • Promote consumer awareness and protect the interests and rights of the consumer in the communications sector through an effective regulatory and licensing regime.
  • Plan and efficiently manage the electromagnetic spectrum to the maximum benefit of the public.
  • Encourage and oversee competition in the communication sector in order to promote rapid network expansion, standardization as well as provision of competitively priced quality services for the benefit of all stakeholders.
  • Promote and ensure national wide penetration and equitable distribution of communication services, with specific emphasis on universal access.
  • Develop and manage a training institute that meets the training needs of communications sector.
  • Ensure cost effective development and management of commission assets having due regard to relevant environmental concerns.
  • Develop and maintain UCC as a lean, highly motivated technology conscious organization providing a conducive environment for professional and institutional growth and environment.
  • Ensure effective and timely monitoring and evaluation of the strategic and business plans to support efficient decision making at commission and management levels. Top

Powers of the Commission

  • The following are some of the powers, which may be exercised by the course of execution of its functions:
  • Arbitrate disputes arising between operators and consumers and to enforce its decision.
  • Institute a levy on the gross annual revenues from services licensed under the Act from services operators as provided under the third schedule to the third schedule to the Act; or
  • Impose a fine on a person who unlawfully possesses installs, connects or apparatus, or unlawfully provides or performs any communication services.
  • Charge for services provided by it.
  • To appoint any person/inspectors to inquire any matter pending before the commission and or verify compliance with the provision of the Act and the license.
  • Confiscate any apparatus that is unlawfully possessed, installed, connected, or operated. Top

Application for license
Any person may apply to the commission to the following:

  1. Establish a communication station.
  2. Provide communications services.
  3. Construct, maintain and operate telecommunications apparatus

Types of licenses
UCC is mandated to issue licenses in respect of the following categories of services:

  1. Courier services.
  2. Public Infrastructure Provider (PIP).
  3. Radio Communication Services.
  4. Public Service Provider (PSP).
  5. Equipment vending services and installation.
  6. General Authorization. Top

Process for obtaining a license
All communications services providers and operators are required to apply to Uganda Communications Commission for the relevant licenses by obtaining an application form/guide lines and complying with the requirements contained in it.
After the form is filled it should be returned with supporting documentation to UCC.
Depending on the type and or class of license, the licensing procedure from submission of the completed application forms would take a minimum of four weeks and a maximum of six weeks and would consist of the following:

  1. Preliminary screening of appliance.
  2. Publishing of the applicant?s application in the newspaper for a period of two weeks inviting members of the public to give comments or objections to the application. All publications are done during the last 2 weeks of every month.
  3. If the commission does not find any reasons not to grant a license, the applicant will be given a license, which must be signed and returned to the Commission within 90 days. An invoice will be issued within a week after payment.
  4. If an objection was raised, the commission will investigate for not more than 2 weeks.
  5. If an applicant is dissatisfied with the decision, the Commission may cause a public hearing to consider the allegations raised about the applicant.
  6. If the public hearing resolves the matter, the commission will act accordingly.
  7. If the applicant is not satisfied with the results of the public hearing he may appeal to the tribunal.
  8. The Commission shall then act accordingly to the tribunal?s ruling. Top

Required Technical Standards for the operator
UCC is mandated to type approve all communication equipment intended for use in the country. The purpose of the type approval of the equipment is to ensure compliance to international standards as well as local conditions and prevent distortion and degradation of the national network that would occur if such non-compliant/sub standard equipment is connected to the national network and also prevent dumping of sub-standard and inferior equipment in the country.

Customer complaints desk
One of the core functions of the commission is to provide consumer awareness and protect the interests and rights of the consumer in the communication sector through an effective regulatory and licensing regime.

The function is executed by UCC through the following:

  1. Establishment and control of tariff system.
  2. Setting of national standards.
  3. Monitoring of quality of services.
  4. Type approval of equipments used in delivery of services.
  5. Receiving and following up customer complaints with the service providers.

UCC has set up a customer complaints desk whose main function is to receive and follow up customer complaints with the relevant service providers. Top

For complaints please contact
Uganda Communications Commission

Apple TV a is a digital media receiver manufactured, marketed and sold by Apple. It is a small form-factor network appliance designed to play digital content originating from the iTunes store, YouTube, Flickr, MobileMe or any Mac OS X or Windows computer running iTunes onto an enhanced-definition or high-definition widescreen television.

Your computer is the center of your digital life. Your TV is the center of your entertainment life. But what if you want to watch movies, TV shows, movie trailers, podcasts, and photos from your computer on your TV? For one low price, Apple TV brings iTunes to the big screen.

Say you?ve just downloaded Prison Break from iTunes. Instead of huddling around your computer to watch, you pop some popcorn while your computer wirelessly syncs your new flick to Apple TV. Then you pull up a seat, put up your feet, and pick up the included Apple Remote to play your movie on TV. Give yourself a hand: You've just changed the way you watch digital media.

SEE WHAT APPLE SAYS ON APPLE TV.


Put more HD on your HDTV.
HD movies. HD TV shows. HD podcasts. With Apple TV, they?re all on demand. You get instant access to newly released Hollywood, ugawood, nollywood or boliwood hits and popular classic and library titles, including the largest selection of on-demand HD movies. And now you can also purchase and watch your favorite TV shows in brilliant HD one day after they air.

Play your music through your home theater system.
With Apple TV, iTunes syncs wirelessly to your TV, so all the music you?ve collected can now be played on the best speakers in your house. The new Genius feature studies your iTunes library to automatically create a playlist of songs that go great together. You can also browse and buy music videos on the iTunes Store. And sync songs and videos purchased on Apple TV to your computer and iPod or iPhone.

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