The Ministry of Information and Communications Technology is a newly established Ministry. It was established in June 2006 with a mandate of providing:-
It also ensures sustainable, efficient and effective development, harnessing and utilization of ICT in all spheres of life to enable the country achieve its national development goals.
The Ministry is headed by a Minister who is assisted by one Minister of State.
There are two Directorates namely, the Directorate of Communications & Broadcasting Infrastructure and the Directorate of Information Technology & Information Management Services.
The Directorate of Communications and Broadcasting Infrastructure comprises the Departments of Telecommunications and Posts, and the one of Broadcasting Infrastructure.
The Directorate of Information Technology & Information Management Services comprises the Department of Information Technology and the one of Information Management Services. In addition to the above there is a Department of Finance and Administration and a Division of Planning which provide support services to the entire Ministry.
The Information and Communications Technology sector which the Ministry leads is divided into three levels namely, Policy, Regulatory and Operational.
The Regulatory level is composed of Uganda Communications Commission (UCC) and the proposed National Information Technology Authority (NITA-U), while the operational level is composed of telecommunications, postal, Information Technology (IT) and broadcasting operators.
Uganda Communications Commission (UCC) was established by the Uganda Communications Act, 1997(cap106) laws of Uganda as the regulator of the communications industry in Uganda.
A Uganda in which development is facilitated through universal access to communications services largely delivered through the private sector.
Effectively regulate the communications sectors in order to facilitate growth of communications for sustainable development.
Functions of UCC
Key Objectives of UCC
Powers of the Commission
Application for license
Types of licenses
Process for obtaining a license
Required Technical Standards for the operator
Customer complaints desk
Process for obtaining a license
All communications services providers and operators are required to apply to Uganda Communications Commission for the relevant licenses by obtaining an application form/guide lines and complying with the requirements contained in it.
After the form is filled it should be returned with supporting documentation to UCC.
Depending on the type and or class of license, the licensing procedure from submission of the completed application forms would take a minimum of four weeks and a maximum of six weeks and would consist of the following:
Required Technical Standards for the operator
UCC is mandated to type approve all communication equipment intended for use in the country. The purpose of the type approval of the equipment is to ensure compliance to international standards as well as local conditions and prevent distortion and degradation of the national network that would occur if such non-compliant/sub standard equipment is connected to the national network and also prevent dumping of sub-standard and inferior equipment in the country.
Customer complaints desk
One of the core functions of the commission is to provide consumer awareness and protect the interests and rights of the consumer in the communication sector through an effective regulatory and licensing regime.
The function is executed by UCC through the following:
UCC has set up a customer complaints desk whose main function is to receive and follow up customer complaints with the relevant service providers. Top
For complaints please contact
Uganda Communications Commission
Apple TV a is a digital media receiver manufactured, marketed and sold by Apple. It is a small form-factor network appliance designed to play digital content originating from the iTunes store, YouTube, Flickr, MobileMe or any Mac OS X or Windows computer running iTunes onto an enhanced-definition or high-definition widescreen television.
Your computer is the center of your digital life. Your TV is the center of your entertainment life. But what if you want to watch movies, TV shows, movie trailers, podcasts, and photos from your computer on your TV? For one low price, Apple TV brings iTunes to the big screen.
Say you?ve just downloaded Prison Break from iTunes. Instead of huddling around your computer to watch, you pop some popcorn while your computer wirelessly syncs your new flick to Apple TV. Then you pull up a seat, put up your feet, and pick up the included Apple Remote to play your movie on TV. Give yourself a hand: You've just changed the way you watch digital media.
SEE WHAT APPLE SAYS ON APPLE TV.
Put more HD on your HDTV.
HD movies. HD TV shows. HD podcasts. With Apple TV, they?re all on demand. You get instant access to newly released Hollywood, ugawood, nollywood or boliwood hits and popular classic and library titles, including the largest selection of on-demand HD movies. And now you can also purchase and watch your favorite TV shows in brilliant HD one day after they air.
Play your music through your home theater system.
With Apple TV, iTunes syncs wirelessly to your TV, so all the music you?ve collected can now be played on the best speakers in your house. The new Genius feature studies your iTunes library to automatically create a playlist of songs that go great together. You can also browse and buy music videos on the iTunes Store. And sync songs and videos purchased on Apple TV to your computer and iPod or iPhone.
VSAT (Very Small Aperture Terminal) technology is gaining prominence in Africa in spite of the general fiber optic networks are the panacea to bringing down the soaring internet connectivity rates that have hindered the penetration of these services in most African countries.
Speaking during a presentation on the advantage of VSAT, job Ndege General Manager Afsat Communication Limited and ICT expert in the region, said that there was still a ranging debate on advantages of VSAT and Fiber Optic networks, but in the case of Africa VSAT was gaining more acceptance due to its maturity, reliable and efficiency, having supported ISP?s and telecommunications services providers since 1989.
He said that apart from the colossal cost of installing fiber optic networks and the high risk of being cut and damaged, there was a very low motivation to invest in this technology due to small user base especially in Africa. "Fiber optics cables in Africa are predominantly being used for backbone or backhaul and not for last mile solutions" he said.
In contrast he explained that VSAT beats the last mile problem by connecting a customer?s network directly to the internet on a single Hop unlike most technologies which rely on others for internet connectivity.
"VSAT technology is time tested and can be activated much more quickly than terrestrial networks. They offer a much higher reliability by linking to an internet backbone, bypassing congested terrestrial lines, exchanges and numerous interconnections thus reducing the potential points of failure" he added.
He said that the challenge that is facing internet users in Africa today is the high cost of connectivity associated with international backbone or gateway links delivered through fiber optic or satellite. "The cost of these links is very high which poses a great barrier for African countries to participate in international trade."
Outlining the future of VSAT, Ndege said that in spite of the USA and Europe having extensive rollout of fiber and cable, the VSAT had continued to grow tremendously with one company, Hughes of USA installing over 110000 news VSAT site a month. "We believe that fiber penetration will be limited at terrestrial backhaul and metro level due to prohibitive costs."
Afsat communication was set up in 1992 to provide ICT services in the East African Region. In 2001 it launched its flagship brand iWay and spread its services through out Sub-Sahara Africa. The iWay brand includes fast, reliable and cost effective broadband internet access and custom made inter-corporate interconnectivity solutions. Afsat has subsidiaries in Uganda, Kenya, Tanzania and Nigeria and has presence in 28 Sub-Sahara Africa countries through a network of distributors. Afsat currently has over 5,000 VSAT on the broadband platform and over 200 VSATs on intra-corporate platform.
Afsat has won several recognitions in the last one year:
?Afsat won The Best Operator in Developing Market at the world communications Awards (WCA) in November 2007.
?In April 2008, Afsat won the Best VSAT Operator in Africa, Company of the Year during the Satcom Stars Awards.
?The 10th Edition of the Comsys VSAT report published in October 2007, ranks Afsat as the Largest Broadband VSAT operator in Africa with close to 20% market share.
By Job Ndege (General Manager)
AFSAT COMMUNICATION LIMITED
I have come up with my 10 unique reason why your business needs online presence:-
01. Low Advertising and Marketing costs: Did you know the one time cost of designing a website and annual fees you spend on renewals (domain & hosting), website maintenance is just a smallest fraction on the cost you spend a year on printing out brochures, billboards, flyers and many others? And yet with you having a website, whatever is printed out or shown in adverts can be in the website and you?re guaranteed of wide market coverage.
02. 24/7 business operations: With online presence, your company or organization is open for business to anyone, anywhere around the world for all 24hrs a day, 12months a year. Imagine finding an order or Inquiry about your products waiting for you to just click reply and business transactions start on another or different level. So with a website that has a form, email, and order online function will obviously prompt a client to leave a message or call you later.
03. Communication and Customer care at its best: Imagine just sitting behind your computer and click on the send button?.and in just seconds you have notified all your existing and prospective clients about your new products, promotions, achievements in quickest move possible.
Imagine you providing answers through website (FAQs: Frequently Asked Questions) to those constantly boring questions that you have had over and over again about your business. Do you think this would be possible with poster letters?
04. A complement in branding: Did you know that having a nicely designed website can strengthen your corporate image and improve your branding? That is why hiring a professional website designer or company is very essential. Because you want to emphasize the branding then usability, easy access, friendly look of website is so important. I will give the basics of nicely designed website next time.
05. Your online presence adds confidence, trust, belief and hope into your clients. This shows how your business is a step ahead of the others and how your products are easily understood. I have noticed that customers always want to purchase a product or service they have understood. No one wants to buy something is ignorant about! Do you? Top
06. Increased business relationships: Research has proved that enhanced marketing and management in business relationships bring big sales to companies. This is characterized by an exchange between two or more parties. In simple terms your website could contain information related to other businesses your clients might show interest for.
07. New consumer generations: even though the majority of the companies do not make vendor selections based on Google or yahoo searches, you cannot rule out the possibility that an employee of the company might make some initial searches on the internet to research information and find potential vendors. It makes sense to put a quality website in place for them.
08. Survey (Market research): You want to know how your products or services are fairing on the market? Well, website can just do that with help of tools like opinion polls, survey, statistical tools and many more out there.
09. Contact information ? With website, your contact details are accessed by a click away. This makes it easy to be located by anyone, anywhere which actually is the hardest thing in business (reaching you).
Well you still need more? I guess you need to know this;
?No business owner should feel it's too late to join the digital revolution. Put simply, there are now solutions designed with them in mind. In today's difficult economic climate, every enterprise, small businesses should have their door open to the Web? Top